PLANNING AND LOGISTICS

PROJECT: Audrey conducted over 125 pre-design interviews, focus groups and familiarization tours to establish user requirements for the $800 million tower expansion. Among the areas investigated and defined were warehouses, engineering spaces, casino support rooms, kitchen and dining facilities, guest spas and leisure facilities, employee spaces and executive offices. Audrey collected, interpreted and organized requirements and prepared documentation for use by the project architects.

PROJECT: Over a 30 month period, Audrey served as a project manager and operations liaison with construction teams at Caesars Palace (and later the Venetian) as new towers and attractions were designed, built and occupied. Her role was to establish and maintain communication between operational teams and the construction groups working to complete facilities while guests occupied the hotel. Often this involved just-in-time, seat-of- the-pants logistics and reschedules to accommodate contingencies.Projects: As a specialized form of information design, “wayfinding” plans the signage systems that lead people to, through and from buildings.

PROJECT: Facilities programs for Legoland, Germany. Audrey collected and summarized user requirements for administrative facilities and several site attractions based in part on the Carlsbad, California Legoland facility. Legoland management staff served as the subject matter experts. The project included a number of attraction “briefs,” detailing attraction themes, user requirements and design direction.